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Delivery Policy
We deliver to UK, Europe & USA.
Delivery Time • Orders will aim to be delivered within 7 working days of placement.
Delivery Cost • Free delivery.
Delivery Method • Orders will be shipped via one of our delivery partners, see full list here (FedEx, UPS, DHL and many more)
Tracking Information • A tracking number will be provided once the order has been shipped and customers can track the status of their delivery through the courier's website.
List of countries we deliver to:
Austria, Australia, Belgium, Bulgaria, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Puerto Rico, Romania, Singapore, Slovenia, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, The Philippines, United Arab Emirates, UK, USA.
Return Policy
We want you to be happy with your purchase! In the unlikely event this is not the case, it is very easy to return an item.
Return Period • Customers have 14 days from the date of delivery to request a return.
Return Criteria • To be eligible for a return, items must be in their original condition and packaging, with all tags and labels still attached.
Return Process • To start a return, please contact us to provide your order number.
Return Shipping • Free returns for most items. Large outsized items such as Bikes and Climbing Frames will be quoted at the time.
Refunds • Processed within 48hrs of receipt of the returned item and will be credited to the original payment method.

Q: What is your company's shipping policy?
A: We offer free shipping on all orders. We aim to deliver within 7 working days.
Q: Where do you source your products from?
A: Our products are sourced from discerning suppliers within the UK, Europe and internationally to bring you the best selection possible.
Q: Can I return a product?
A: Yes, we offer a 14-day return policy on all of our products. Please refer to our Return policy for more information.
Q: How can I contact customer support?
A: You can reach out to us through our contact page. Our customer support team is available from 9am to 5pm GMT & EST, Monday to Friday.
Q: Are your products high quality?
A: Yes. We have been very careful to hand select our products to ensure they are both beneficial and safe for your child.